Bibliography on CSCW:


Some of these references are not complete and for most of the references, the HTTP address is missing. Most of the time you can locate the paper by walking through the Web site of the Institution mentioned in the reference.

AGOSTINI, A., DE MICHELIS, G., GRASSO, M.A., PATRICIA, S.: 'Re-engineering a business process with an innovative workflow management system', Collaborative computing, vol. 1, number 3, September 1994, pp. 163-190

ANTILLANCA, H.B., FULLER, D.A.: 'A flexible computing architecture for synchronous face-to-face or asynchonous distributed CSCW systems', Computer Science Department, Pontificia Universidad Catolica de Chile

BATE, J., TRAVELL, N.: 'Groupware: business success with computer supported cooperative work', Alfred Waller Limited, Great Britain, ISBN 1 872474 12 8, 1994, 232 p.

BREIBART, Y., DEACON, A., SCHEK, H.J., SHETH, A., WEIKUM, G.: 'Merging application-centric and data-centric approaches to support transaction-oriented multi-system workflows', Sigmod Record, vol. 22, no. 3, September 1993, pp. 23-30

CASPARROTTI, P., SIMONE, C.: 'A user defined environment for handling conversations' (pp. 271-289), IFIP Conference on multi-user interfaces and applications, Heraklion (Grece), 24-26 september 1990, North Holland, Amsterdam, 1990, 389 p.

CROFT, W.B., LEFKOWITZ, L.S.: 'Task support in an office system', ACM Transactions on office information systems, vol. 2, no. 3, July 1984, pp. 197-212

DAVIS, D.B.: 'Software that makes your work flow', Datamation, April 15, 1991, pp. 75-78

DE SOUZA, J.M.,MEDEIROS, S.: 'CooMAN - a global collaborative project management system' COPPE - Federal University of Rio de Janeiro

DYSON, E.: 'Why groupware is gaining around', Datamation, March 1, 1990, pp. 52-56

ELLIS, S.: 'Keepers, synchronizers, communicators and agents', Collaboration Technology Research Group, Department of Computer Science, University of Colorado, Boulder, CO, USA (HTTP://)

FERRIS, D.: 'Blending with the workforce', Computer Weekly, July 9, 1992, pp. 38-39

FLORES, F., GRAVES, M., HARTFIELD, B., WINOGRAD, T.: 'Computer Systems and the design of organizations interaction', ACM TOOIS, vol. 6, no. 2, April 1988, pp. 153-172

FLORES, F., GRAVES, M., HARTFIELD, B., WINOGRAD, T.: 'Computer systems and the design of organizational interaction', ACM Transactions on office information systems, vol. 6, no. 2, April 1988, pp. 153-172

GEORGAKOPOULOS, D. et al.: 'An extended transaction environment for workflows in distributed object computing', GTE Laboratories Incorporated (HTTP://)

GIELKENS, F.J.J.: 'Klantgericht werken door de werkstroom te automatiseren', Kantoor en efficiency, juli-augustus 1992, pp. 24-26

GREIF, I., SARIN, S.: 'Data sharing in group work', CSCW a book of readings, Reading 17

GRUDIN, J.: 'Groupware and Social Dynamics: Eight challenges for developers', Comm. ACM, vol. 37:01, 1994, pp. 93-105

HAMMER, M.: 'Reengineering work: don't automate, obliterate', Harvard Business Review, July-August, 1990, pp. 104-112

HAUGHTON, E.: 'Go with the flow', Computer Weekly, October 1, 1992, pp. 24-25

HENGSTMENGEL, J., DE WIT, J.A.D.: 'Logistiek management in de kantooromgeving', Computable, 12 maart 1993, p. 29

HOLT, A.W.: 'Diplan: a new graphical language for the study and implementation of coordination', ACM TOOIS, vol. 6, number 2, April 1988, pp. 109-125

HSU, J., LOCKWOOD, T.: 'Collaborative computing', Byte, March 1993, pp. 113-120

KAMATH, M. et al.: 'Exotica/FMQM: a persistent message-based architecture for distributed workflow management', Computer Science Department, University of Massachusetts at Amherst, Amherst, MA, USA (HTTP://)

KAMATH, M. et al.: 'Modeling, Correctness & systems issues in supporting advanced database applications using workflow management systems', Department of Computer Science, University of Massachusetts at Amherst, Amherst, MA, USA (HTTP://)

KARBE, B., RAMSPERGER, N., WEISS, P.: 'Support of cooperative work by electronic circulation folders', ACM Conference on Office Information Systems '90, SIGOIS Bulletin, 11(4), December 1990, pp. 2-15

KAYE, A.R., KARAM, G.M.: 'Cooperation knowledge-based assistants for the office', ACM Transactions on office information systems, vol. 5, no. 4, October 1987, pp. 297-326

KHOSOFIAN, S., BAKER, A.B., ANOUS, R., SHEPHERD, K.: 'Intelligent offices: object-oriented multi-media information management in client/server architectures', John Wiley & Sons, Inc., New York, 1992, 424 p.

KIRKPATRICK, D.: 'Groupware goes boom', Fortune, December 27, 1993, pp. 63-67

KLAVER, L.: 'Structuuraanpassingen uitproberen op het droge: simulatie geeft inzicht in bedrijfsprocessen', Informatie management: tijdschrift voor EDP management, 1992, 6-7, pp. 4-7

KNIGHT, B.: 'Workflow management: an overview (datapro summary)', Datapro, Delran, NJ, 1993, 19 p.

KURZYNSKI, M.J.: 'Work-flow analysis', Journal of Systems Management, January, 1987, pp. 14-20

LINDHOLM, E.: 'Smoothing the flow of forms', Datamation, July 15, 1993, p. 68

LINDHOLM, E.: 'Workflow through Notes', Datamation, February 1, 1994, p. 60

LUTZE, R.: 'Customizing Cooperative office procedures by planning', ACM ??, pp. 63-77

MALONE, T.W., GRANT, K.R., KUM-YEW, L., RAO, R., ROSENBLITT, D.: 'Semistructured messages are surprisingly useful for computer-supported coordination', ACM Transactions on office information systems, vol. 5, no. 2, April 1987, pp. 115-131

McCREADY, S.C.: 'There's more than one kind of work-flow software', Computerworld, November 2, 1992, pp. 85-90

McCREADY, S.C.: 'Workflow software: Chariots of fire', IDC/Avante Inc., April 1991, 5 p.

McCUSKER, T., STRAUSS, P.: 'Managing the document management explosion', Datamation, July 1, 1993, pp. 41-44

McCUSKER, T.: 'Workflow takes on the enterprise: as workflow tools mature, users find that workflow works best with a touch of reengineering', Datamation, December 1, 1993, pp. 88-92

MEDINA-MORA, R., WINOGRAD, T., FLORES, R., FLORES, F.: 'The Action workflow approach to workflow management technology', CSCW 92 Proceedings, November 1992, pp. 281-288

MOAD, J.: 'Does reengineering realy work ?', Datamation, August 1, 1993, pp. 22-28

NORRIE, M.C., WUNDERLI, M.: 'Coordination System Modelling', Swiss Federal Institue of Technology, Department of Computer Science, ETH-Zentrum, Zurich, Switserland (HTTP://)

NORRIE, M.C., Wunderli, M.: 'Flexible Enterprice Integration through coordination repositories', Swiss Federal Institute of Technology, Department of Computer Science, ETH-Zentrum, Switserland (HTTP://)

ORLIKOWSKI, W.J.: 'Evolving with Notes: Organizational change around groupware technology', MIT Working Paper, HTTP://www-sloan.mit.edu/ccs/CCSWP186.html, June 1995

PROCTER, R., McKINLAY, A., WOODBURN, R., MASTING, O.: 'Coordination issues in tools for CSCW', in Design Issues in CSCW, Springer, London, 1994, pp. 119-138

PU, C., AVRAHAM, L.: 'Replica control in distributed systems: an asynchronous approach', Department of Computer Science, Columbia University, USA (HTTP://)

PU, C.: 'Generalized transaction processing with Epsilon-serializability', Department of Computer Science, Columbia University, USA (HTTP://)

REINHARDT, A.: 'Smarter e-mail is coming', Byte, March 1993, pp. 90-108

RYAN, K.: 'Notes adds workflow', Datamation, June 1, 1993, p. 92

SARIN, S.K., ABBOTT, K.R., McCarthy, D.R.: 'A process model and system for supporting collaborative work', SIGOIS Bulletin, 12, 1991, pp. 213-224

SCHAL, T., ZELLER, B.: 'A methodological approach to computer supported cooperative work', Proceedings of the Fifth European Conference of Cognitive Ergonomics (ECCE-5), Urbino, Italy, September 3-6, 1990

SCHAL, T., ZELLER, B.: 'Design Principles for cooperative office support systems in distributed process management', Support functionality in the office environment, A.A. Verrijn-Stuart, Elsevier Science Publishers, 1991, pp. 85-101

SHERR, A.L.: 'A new approach to business processes', IBM Systems Journal, vol. 32, no 1, 1993, pp. 80-98

STAITI, C.: 'Make workflow changes on the fly', Datamation, October 1, 1993, pp. 81-82

STEVENSON, T.: 'Best of a new breed: Groupware, are we ready ?', PC Magazine, July 15, 1993, pp. 267-299

STOTTS, P.D., FURUTA, R.: 'The Trellis Project: process modeling for CSCW', Department of Computer Science, University of North Carolina, Chapel Hill, USA (HTTP://)

STREHLO, K.: 'Workflow software done right: Reach's WorkMAN is a big step forward', Info World, August 10, 1992, pp.

THE, L.: 'Turn your e-mail into groupware', Datamation, April 15, 1993, pp. 28-32

UDELL, J.: 'One thumb up, one thumb down: Lotus Notes release 3 is the Cadillac of cross-platform e-mail and conferencing, but for work-flow automation, it's still a Model T', Byte, July 1993, pp. 161-168

UDELL, J.: 'WorkMAN needs work: Reach's revolutionary work-flow platform and tools show promise, but the implementation will frustatrate application developers', Byte, August 1993, pp. 167-170

VAN DEN BERG, A., BOUMANS, A., SPANHOFF, G.: 'De aanval op starre informatievoorziening: workflow management', Computable, 28 mei 1993, pp. 25-27

VAN DEN BERG, A., BOUMANS, A., SPANHOFF, G.: 'Een inventarisatie van hulpmiddelen voor werkstroombeheer: groeiende vraag naar workflow-tools', Computable, 4 juni 1993, pp. 31-32

VAN DEN BERG, A., SPANHOFF, G.: 'Spraakverwarring en misverstanden: DIS en workflow, living apart together', Computable, 18 februari 1994, pp. 17-19

VERITY, J.W.: 'Getting work to go with the flow', Business week, June 21, 1993, pp. 68-69

WASSER, H.J.M.: 'Trends en ontwikkelingen op het gebied van documentaire informatie systemen', Diebold Nederland BV, 1991, 19 p.

WIJKSTRA, J.: 'Aanbod workflow-software stijgt explosief', Informatie management: tijdschrift voor EDP management, 1993, 6-7, pp. 32-36

WINOGRAD, T.: 'A language/action perspective on the design of cooperative work', CSCW A book of readings, Reading 23

WINOGRAD, T.: 'Where the action is', Byte, December 1988, pp. 256-258

WOO, C.C., LOCHOVSKY, F.H.: 'Integrating procedure-automation and problem-solving approaches to supporting office work' (pp. 17-31), 'Office systems: methods and tools', Proceedings of the IFIP TC 8/WG 8.4 working conference on methods and tools for office systems, Pisa (Italy), 22-24 october 1986, North Holland, Amsterdam, 1987, 347 p.

X: 'Microsoft maakt software geschikt voor Lotus Notes', Computable, 4 mei 1993, p. 3

X: 'Relational Document Manager automatiseert de informatiestroom', UNIX Info, december 1992, pp. 46-47

X: 'Workflow: lopende band voor witte boorden', Computable, 14 mei, 1993, p. 5

X: Special issue on collaborative computing, Comm. ACM, 34:12, 1991 ZAAL, R.: 'Workflow management: een heroverweging van bezwaren', Informatie management: tijdschrift voor EDP management, 1992, 11, pp. 4-7


Universitas Catholica Lovaniensis Sedes Sapientiae Copyright © 1996, Katholieke Universiteit Leuven.
Information provider: Information Systems Group
Reactions for the author: Ferdi Put
Layout: Koen Verstraete

http://www.econ.kuleuven.be/tew/academic/infosys/Members/Put/Biblio.htm